Terms of Use
Introduction
These Terms of Use ("Terms") govern your access to and use of the TruFlo Intelligence Platform ("Platform"), operated by Amplicomm Solutions Private Limited ("Company", "we", "us" or "our"). By accessing or using the Platform, you agree to be bound by these Terms.
Definitions
"User" or "you" means any individual or entity accessing or using the Platform. "Services" means the reporting, analytics, insights and related functionality made available through the Platform.
Agreement
These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and the Company regarding your use of the Platform, and supersede any prior agreements between you and the Company relating to the Platform.
Account Registration and Use
To access certain features of the Platform, you may be required to register for an account. You agree to provide accurate, current and complete information during registration and to keep such information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
TruFlo Services
The Platform automates the creation of management information systems, root cause analysis and recommended actions by connecting to source systems that you authorise, such as marketplaces, advertising platforms, order management and inventory systems. Availability of specific integrations may vary and is subject to change.
Fees
Access to certain Services may require payment of fees as agreed between you and the Company in a separate order form or agreement. All fees are exclusive of applicable taxes unless stated otherwise, and are non-refundable except as expressly set out in your agreement with the Company.
Consent Granted by You
By connecting a source system to the Platform, you grant the Company permission to access and process the data made available through that connection solely for the purpose of providing the Services to you.
User Warranties, Acknowledgements and Undertakings
- You have the right and authority to provide any data, credentials or access you share with the Platform.
- Your use of the Platform will comply with all applicable laws and regulations.
- You will not use the Platform for any unlawful, fraudulent or unauthorised purpose.
- You will not attempt to interfere with, disrupt or gain unauthorised access to the Platform or its underlying systems.
Indemnity
You agree to indemnify and hold harmless the Company, its affiliates, directors, employees and agents from any claims, losses, liabilities and expenses (including reasonable legal fees) arising out of your breach of these Terms or your misuse of the Platform.
Employer's Rights
Where you access the Platform on behalf of an organisation, that organisation's rights and obligations under these Terms extend to and bind its authorised users, and the organisation remains responsible for its users' compliance with these Terms.
Employer Disclaimer
The Company is not responsible for the terms of employment, internal policies or conduct of any organisation using the Platform, and any disputes between an organisation and its employees or users are the sole responsibility of that organisation.
Use of Data
Data connected to or generated through the Platform remains your property. The Company may use aggregated and anonymised data to improve the Platform and its models, provided such data does not identify you or any individual.
Intellectual Property Rights
The Platform, including its software, design, trademarks and content, is owned by or licensed to the Company and is protected by intellectual property laws. Nothing in these Terms grants you any right, title or interest in the Platform other than the limited right to use it in accordance with these Terms.
Feedback
If you provide feedback or suggestions about the Platform, the Company may use such feedback without any obligation to compensate you, and without restriction.
Warranty
The Platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, the Company disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.
Limitation of Liability
To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenue, arising out of or in connection with your use of the Platform.
Confidentiality
Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the Platform, and to use such information only for the purposes contemplated by these Terms.
Regional Availability Disclaimer
Certain features, integrations or Services may not be available in all regions or countries. The Company makes no representation that the Platform is appropriate or available for use in any particular location.
Notices and Communications
The Company may provide notices to you via email, through the Platform, or by other reasonable means. You agree that such electronic communications satisfy any legal requirement that communications be in writing.
Account Termination
The Company may suspend or terminate your access to the Platform at any time if you breach these Terms, or for operational or legal reasons, with or without notice. You may stop using the Platform and request account closure at any time.
Governing Law and Jurisdiction
These Terms shall be governed by the laws of India. The courts at Pune, Maharashtra, India shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms.
Force Majeure
The Company shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including natural disasters, acts of government, labour disputes, internet or infrastructure failures, or other force majeure events.
Miscellaneous
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. The Company's failure to enforce any right or provision of these Terms shall not be considered a waiver of such right or provision.